Frequently Asked Questions

What initial costs are due when applying or moving in?

• ​Application Fee: $50 per applicant.

• Security Deposit: $1,000 up to 2x the monthly rent based on credit qualifying criteria. 

• Pet Deposit: Not applicable (We do not charge pet deposits).

What are the required monthly fixed costs besides rent?

In addition to your monthly base rent amount, the following required recurring monthly utilities and services are added to your ledger or billed directly:

• Bulk Internet Fee: $40.00 / month (Required reoccurring monthly cost).​

• Energy Conservation Fee: $7.85 / month (Required reoccurring monthly cost).

• Billing Service Fee: $5.75 / month (Required reoccurring monthly cost).

• Electricity: Based on usage (Required - Billed by 3rd party).

• Gas: Based on usage (Required - Billed by 3rd party).

• Water: Based on usage (Required - Billed by 3rd party).

• Trash: Based on usage (Required - Billed by 3rd party).

• Sewer: Based on usage (Required - Billed by 3rd party).
   

• Rent Reporting - 1 Person (Homebody Charges): $8.95.

• Rent Reporting - Household (Homebody Charges): $14.95.

What optional fees or situational charges might apply?

Depending on your personal choices, amenity use, or specific replacement needs, the following optional fees may apply to your account:

• Parking: Starting at $27 / month (Optional).

• Storage: Starting at $50 / month (Optional).

• Cable: Based on usage (Optional - Resident pays directly to provider).

• Phone: Based on usage (Optional - Resident pays directly to provider).

• Pet Rent: No Monthly Fee (Maximum 2 pets per unit).

• Clubhouse Rental: $250 (Contact leasing office for details - features a non-refundable cleaning fee for reservations).

• Replacement Gate or Garage Remote: $100 each (Per requested replacement).

• Replacement Key: $25 each (Per requested replacement).

• Replacement Fob or Access Card: $100 each (Per requested replacement).

What are the avoidable costs or penalty fees to be aware of?

To ensure a smooth tenancy and avoid unnecessary charges on your ledger, please keep these situational costs in mind:

• Late Rent Payment Fee: 5% of rent due on the 9th (Billed on the 9th day the payment is late).

• NSF / Dishonored Payment Fee: $20 each occurrence (Billed upon notice from financial institution).

• Lease Termination Fee: 1x the monthly rent (Billed upon notice given).

• Failure to Change Utilities to Resident's Name: The cost of utilities used by the resident which were paid for by the landlord (Billed at time of discovery).

Pets are residents, too! We allow two furry friends per home.​

No! Big or small, we welcome most dogs. Breed restrictions do apply - see the next question for more information.  ​

We welcome most breeds of dogs. However, because certain dogs do not thrive in a community environment, we cannot accommodate the following breeds, dogs resembling these breeds, or mixes of these breeds: Akita, American Staffordshire Terrier, Bull Terrier, Chow, Doberman, German Shepherd, Husky, Pit Bull, Presa Canario, Rottweiler, Belgian Malinois, and Wolf Hybrid.  ​

Pets are family too so no need to charge extra!  We may require an additional security deposit just in case a pet-friendly oopsie happens!

 Yes! Storage cages are $60-$100, based on size. ​

Our community is a breath of fresh air. With every lease agreement comes a commitment to absolutely no smoking of any kind anywhere on the property, so you and your lungs can thrive.  ​

Liability coverage is required to live at our community, and we have options for you.  ​

We offer select lease terms of up to 24 months. Please reach out to the leasing team for details. Price range is based on lease length and specific move-in date.  ​

​If a new roommate moves in, he or she must fill out an application and qualify.

Security deposits are collected at the time of application and are fully refundable within 72 hours of payment. After that period, the deposit converts to a non-refundable holding fee if the application is canceled.

Once you move in, the deposit remains with the property until move-out. At that time, it will be applied to any outstanding charges, and any remaining balance will be refunded within four weeks.

If a roommate moves out, the remaining leaseholder will need to re-qualify.  ​

We do not allow subletting or short-term renting of apartments. This includes, without limitation, rentals arranged on third-party sites such as Airbnb.com, VRBO.com, or other similar sites. ​

If you are active military and receive PCS or deployment orders, we'll be glad to release you from your lease. All we need is proper written notice and supporting documentation in accordance with the Servicemembers Civil Relief Act (and, if applicable, its state law counterpart).  ​

We do business in accordance with all applicable laws, including the federal Fair Housing Act and its state and local counterparts.  Please contact the leasing office with additional questions.  ​

We screen for previous evictions consistent with applicable law. We also consider a range of factors as permissible under applicable law, including negative payment history, past or current bad debts, liens, bankruptcies, or judgments.  Depending on individual circumstances, an applicant may be disqualified. Employment verification may also be performed. We adhere to the Fair Credit Reporting Act (FCRA) and other applicable law. ​

We do business in accordance with the Federal Fair Housing Law as well as all state and local laws. All applications and renewals are considered without discrimination on the basis of any class protected by applicable laws, including but not limited to source of income.  ​

All you need is your photo ID. ​

Just yourself! Our online application makes it simple and easy. Each person 18 or older who will be living in the apartment home will need to fill out an application. You may be asked for documentation of your income, identity, or other supplementary information after the application is submitted. ​

In general, income must average 3 times the monthly rent for prospective residents; however, those requirements may differ depending on source of income.  ​

We gladly accept guarantors. Must have an average income of 5x the monthly rent.  ​

Anyone over the age of 18 that will be living in the apartment home and guarantors (co-signers).  ​

Two people per bedroom (except children under 24 months; they are exempt from occupant counts).  ​

We screen for criminal background consistent with applicable law, and applicants may be disqualified based on history after a holistic review. ​

Great question!  Residents are responsible for their use of water, sewer, electric, gas, trash, and pest control.  All will be billed monthly.

​To ensure complete transparency regarding your application, here is a breakdown of our refund terms and processing conditions:

• 72-Hour Cancellation Window: The application must be canceled within 72 business hours of application approval to qualify for a refund.

• Administrative Fee & Deposit: The administrative fee (where applicable) and deposit will be refunded in full (100%).

• Application Fee: The application fee is non-refundable, as this covers hard costs for services that have already been completed, including the credit and background checks.

• Processing Timeframe: Please allow up to 3–4 weeks from the date of cancellation for eligible refunds to be processed.